Resident parking permits let residents park without a physical permit. Each permit is a digital e-permit tied to the vehicle's license plate, so the plate itself is the parking credential.

For how permits compare with guest passes and Do-Not-Tow entries, see Permit types explained: which one should I use?

How it works

Each e-permit identifies a vehicle by two things:

• The registered license plate number

• The last six characters of the vehicle's VIN

Patrol officers use license plate recognition (LPR) to check that vehicles are authorized during patrol.

A vehicle is authorized as soon as the resident's application is approved and an active e-permit is assigned to the vehicle. Authorization takes effect right away.

Physical decals aren't needed. If your community issues them, they follow your community's policy and don't affect authorization in ParkingPass. As long as the vehicle information is accurate and the e-permit is active, the license plate works as the permit.

Important notes

• Patrol officers rely on plate and VIN data to check authorization. Wrong or outdated vehicle information can lead to enforcement action.

• Update vehicle details promptly when a resident's plate or vehicle changes.

• Your permit structure, pricing, and enforcement setup were set during onboarding. For some communities, they're tied to your contract.

• To change your permit setup, email support@parkingpass.com. Support works with your Account Manager to keep the change in line with your agreement and enforcement setup.

• Refunds aren't offered for unused days or for permits ended early. See Refund policy.