Vehicles can be removed from a resident's account at any time. Once removed, the vehicle is no longer authorized to park at the property.
Residents may complete this action themselves, or property managers can remove the vehicle directly from the resident profile.
How Residents Remove a Vehicle
Residents:
Log in at my.parkingpass.com
Select Update My Vehicles from the dashboard or left navigation
Locate the vehicle
Click the Action dropdown
Select Remove Vehicle (or Delete Vehicle, depending on configuration)
Confirm the removal
How Property Managers Remove a Vehicle
Vehicle removal can be completed directly from the resident's account:
Open the resident's profile
Locate the vehicle
Click the green Vehicle Actions dropdown
Select Delete Vehicle
Confirm the action
Logging in as the user is not required.
What Happens After Removal
The vehicle is immediately removed from the account
Parking authorization is revoked
Any associated active permits tied to that vehicle end upon removal
Important Notes
Removing a vehicle immediately removes its parking authorization.
If the vehicle is still on-site, enforcement may occur after removal.
If a vehicle was removed by mistake, it must be re-added as a new vehicle submission.
If the property requires approval for vehicle changes, newly added vehicles may enter a management review status before becoming active.
Enforcement vendors rely on active vehicle status when validating vehicles.