Residents may occasionally see an alert requesting the last six characters of a vehicle's VIN. This prompt strengthens vehicle verification and helps reduce enforcement errors.
Why the VIN Is Requested
The last six characters of the VIN serve as a secondary identifier and help protect vehicles from:
Incorrect citations
Invalid enforcement actions
Towing when a license plate is unreadable, missing, or entered incorrectly
If a license plate cannot be matched, the system can reference the VIN to confirm vehicle association.
How Residents Update the VIN
Residents can update the VIN in one of two ways:
From the Alert
Click the Update button shown next to the vehicle
Enter the last six characters of the VIN
Save changes
From the Dashboard
Log in at my.parkingpass.com
Select Update My Vehicles
Click the Action dropdown next to the vehicle
Choose Edit / Update Vehicle
Enter the last six characters of the VIN
Save changes
How Property Managers Can Update the VIN
VIN information can be updated directly from the resident's account:
Open the resident's profile
Locate the vehicle
Click the green Vehicle Actions dropdown
Select Edit Vehicle
Enter the last six characters of the VIN
Save changes
Logging in as the user is not required.
Important Notes
Only the last six characters of the VIN are required.
VIN data is used strictly for vehicle verification and enforcement accuracy.
Keeping VIN information current reduces the risk of unintended enforcement actions.
Enforcement vendors may rely on VIN matching when plate validation fails.