Getting Started
Get up and running with ParkingPass — invite or self-register residents, share your property keyword, review and approve applications, understand how pending status and e-permits work, and use the platform from any mobile browser.
14 articles
How ParkingPass Works
Parking Permits · Understanding Free Roll Out · Resident Data Security & Privacy
- Parking PermitsUnderstanding how resident parking permits work.
- Reading Your DashboardA walkthrough of every widget on the Property Manager dashboard — what each number means, where to click for more detail, and what to check daily.
- GlossaryA reference list of every term used across ParkingPass — what each one means and where to learn more.
- Help Center Map: Where to Find What You NeedA single-page index of the ParkingPass help center, organized by common questions and by workflow. Use it when you know what you want to do but aren't sure where the…
- Understanding Free Roll OutUnderstanding how the free-roll-out period works, its limits and its benefits.
- Resident Data Security & PrivacyInformation about the security of user information and data.
- How to Assign Parking ZonesHow to create parking zones and assign a resident's vehicle to a zone in the ParkingPass dashboard.
First Steps
Adding or Removing Units on a Property · Using ParkingPass on a Mobile Device
- Using ParkingPass on a Mobile DeviceInformation about registering guest passes from a mobile phone or device.
- Property Manager Quick Start: Your Daily PlaybookA practical playbook for property management staff — what to do in your first week, plus daily, weekly, and monthly routines to keep your parking program running smoothly.
- New Property Setup: Your Launch GuideThe end-to-end setup sequence for launching a new property in ParkingPass — from contract signing through your first patrol.
- Property Launch Readiness ChecklistA 10-item pre-launch checklist for confirming your property is ready to go live with patrol enforcement. Companion piece to New Property Setup.
- Your First 30 Days: Taking Over an Existing PropertyA week-by-week guide for property managers who've just taken over a property that's already using ParkingPass — what to learn, who to meet, and how to find your footing without…
- Adding or Removing Units on a PropertySteps to add or remove units on a property.
Training videos
Resident Registration (Training Video) · Patrol Training (Video)