Guest pass policy for pending applications
Last updated: November 3, 2026
Residents can't register guests until their application is approved. Until then, their account is pending and isn't fully active in your community.
What's covered
While a resident's application is pending, they can't:
Register guest vehicles.
Create guest passes.
Use guest parking features.
What isn't covered
Residents whose applications are approved. Guest registration is available as soon as the application is approved.
How to give a resident guest access
Review the resident's pending application. See Reviewing a new resident application.
Approve it if it meets your community's requirements.
Once approved, the resident can register guests right away.
Important notes
Pending applications are declined automatically after 10 days if they aren't approved.
Guest access is tied to an approved resident account. This keeps guest parking limited to verified members of your community.