Guest pass policy for pending applications

Last updated: November 3, 2026

Residents can't register guests until their application is approved. Until then, their account is pending and isn't fully active in your community.


What's covered

While a resident's application is pending, they can't:

  • Register guest vehicles.

  • Create guest passes.

  • Use guest parking features.


What isn't covered

  • Residents whose applications are approved. Guest registration is available as soon as the application is approved.


How to give a resident guest access

  1. Review the resident's pending application. See Reviewing a new resident application.

  2. Approve it if it meets your community's requirements.

Once approved, the resident can register guests right away.


Important notes

  • Pending applications are declined automatically after 10 days if they aren't approved.

  • Guest access is tied to an approved resident account. This keeps guest parking limited to verified members of your community.