Send a new resident an invitation from your dashboard so they can enter their own contact and vehicle details. Once they register, you review the application and approve or decline it.

Available on: Enterprise package, which includes resident registration.

Before you start

• Have the resident's first name, last name, and email address.

• To invite many residents at once, use Bulk Upload or the Resident Data Manager instead. See Importing a rent roll.

Steps

1. Selecting Invite Residents on your dashboard.

2. Select Invite Individual to send an invitation to one resident.

3. Enter the resident's email address (all other information is optional).

4. Check the permission boxes after reviewing them.

5. Click Send Invitation to email the resident a personalized invite.

Troubleshooting

• If the resident didn't get the invitation, ask them to check their spam or junk folder, and confirm the email address is correct.

• If registration seems stuck, confirm the resident used the right invitation email or link and finished verification.

• If the status hasn't changed, allow up to 24 hours for it to update.