Everything about citation disputes in one place.

When a resident or guest disputes a warning, citation, boot, or tow, you review it and decide the outcome before the deadline. Pick the article that matches what you need to do.

Which article do you need?

• To find disputes and understand the report columns: Citation Dispute Report overview

• To understand what a dispute's status means: How dispute statuses work

• To review a dispute and approve, deny, or request an investigation: Responding to a citation dispute

• To handle a specific situation, like an expired lease or a towed guest: Handling common citation disputes

Key things to know

• Disputes have deadlines. Check the Expiring Soon count on your dashboard every day.

• ParkingPass doesn't issue or override enforcement actions. Every decision is made by you or through adjudication review.

• Approving a dispute reverses the ParkingPass record and refunds payments made through ParkingPass. It doesn't refund your patrol partner's tow recovery fee.