Deleting Resident Vehicles

Vehicles can be removed from a resident’s account at any time. Once removed, the vehicle is no longer authorized to park at the property.

Residents may complete this action themselves, or property managers can remove the vehicle directly from the resident profile.

How Residents Remove a Vehicle

Residents:

1. Log in at my.parkingpass.com

2. Select Update My Vehicles from the dashboard or left navigation

3. Locate the vehicle

4. Click the Action dropdown

5. Select Remove Vehicle (or Delete Vehicle, depending on configuration)

6. Confirm the removal

How Property Managers Remove a Vehicle

Vehicle removal can be completed directly from the resident’s account:

1. Open the resident’s profile

2. Locate the vehicle

3. Click the green Vehicle Actions dropdown

4. Select Delete Vehicle

5. Confirm the action

Logging in as the user is not required.

What Happens After Removal

• The vehicle is immediately removed from the account

• Parking authorization is revoked

• Any associated active permits tied to that vehicle end upon removal

Important Notes

• Removing a vehicle immediately removes its parking authorization.

• If the vehicle is still on-site, enforcement may occur after removal.

• If a vehicle was removed by mistake, it must be re-added as a new vehicle submission.

• If the property requires approval for vehicle changes, newly added vehicles may enter a management review status before becoming active.

• Enforcement vendors rely on active vehicle status when validating vehicles.