Adding VIN To Existing Vehicles

Residents may occasionally see an alert requesting the last six characters of a vehicle’s VIN. This prompt strengthens vehicle verification and helps reduce enforcement errors.

Why the VIN Is Requested

The last six characters of the VIN serve as a secondary identifier and help protect vehicles from:

• Incorrect citations

• Invalid enforcement actions

• Towing when a license plate is unreadable, missing, or entered incorrectly

If a license plate cannot be matched, the system can reference the VIN to confirm vehicle association.

How Residents Update the VIN

Residents can update the VIN in one of two ways:

From the Alert

• Click the Update button shown next to the vehicle

• Enter the last six characters of the VIN

• Save changes

From the Dashboard

1. Log in at my.parkingpass.com

2. Select Update My Vehicles

3. Click the Action dropdown next to the vehicle

4. Choose Edit / Update Vehicle

5. Enter the last six characters of the VIN

6. Save changes

How Property Managers Can Update the VIN

VIN information can be updated directly from the resident’s account:

1. Open the resident’s profile

2. Locate the vehicle

3. Click the green Vehicle Actions dropdown

4. Select Edit Vehicle

5. Enter the last six characters of the VIN

6. Save changes

Logging in as the user is not required.

Important Notes

• Only the last six characters of the VIN are required.

• VIN data is used strictly for vehicle verification and enforcement accuracy.

• Keeping VIN information current reduces the risk of unintended enforcement actions.

• Enforcement vendors may rely on VIN matching when plate validation fails.