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Resident Self-Registering with a Property Keyword

Residents may register themselves using your property’s unique keyword. This allows them to complete the initial account setup without requiring a direct invitation link.

Property keywords are typically shared in welcome packets, onboarding materials, or resident communications.


How Residents Self-Register

Residents complete the following steps:

  1. Go to my.parkingpass.com

  2. Click Resident Registration

  3. Enter the property’s keyword

  4. Complete personal information fields

  5. Enter vehicle information

  6. Upload any required verification documents

  7. Submit the application

After submission, residents will receive a verification email. They must open this email and confirm their account to complete the registration process.

Once verified, the application will enter a pending state if property approval is required.


Where to Find Your Property Keyword

To locate your property’s keyword to share with a resident:

  1. Open your Property Dashboard

  2. Click Manage Property Settings

  3. Locate the red box on the left side of the page

The keyword must be entered exactly as displayed.


Important Notes

  • Property keywords are unique and case-sensitive.

  • Residents must confirm their verification email to complete registration.

  • Registration requests may require property approval before activation.

  • Parking access is not active until the resident’s application is approved.

  • Permit fees, if applicable, are determined by your property’s parking policy.

  • Ensure residents are provided the correct keyword to prevent misdirected registrations.