Placing and Managing Patrol Holds

A Patrol Hold temporarily pauses enforcement activity for a property during a defined time window. Once the hold expires, patrol activity automatically resumes.

Patrol Holds are intended for temporary situations only. Some properties may have minimum patrol requirements. 

How Property Managers Place a Patrol Hold

Patrol Holds can be managed directly through the portal.

1. Log in to the ParkingPass portal

2. Navigate to Patrol

3. Select Patrol Holds

4. Click Submit Patrol Hold

5. Enter the start date and end date

6. Add a clear reason for the hold

7. Submit the Patrol Hold

Once submitted, patrol activity will pause for the selected timeframe.

Important Things to Know

• Patrol Holds are time-bound and expire automatically

• Patrol Holds do not permanently change parking rules or enforcement behavior

If There’s an Issue with a Patrol Hold

Contact us by email to support@parkingpass.com if:

• A Patrol Hold conflicts with enforcement requirements

• There is a dispute about hold timing or scope

• Policy clarification is needed

Managing Patrol Holds directly helps ensure enforcement stays aligned with your property’s needs and avoids delays during time-sensitive situations.