Skip to content
English
More support
Submit Ticket
  • There are no suggestions because the search field is empty.

Resident Data Security & Privacy

ParkingPass is designed with layered security controls to protect resident personal information, vehicle data, and uploaded documents. Security practices apply across all properties using the platform.

How Resident Information Is Protected

All data entered into ParkingPass is:

  • Encrypted in transit

  • Secured using industry-standard infrastructure safeguards

  • Stored within protected system environments

Access to property data is role-based and limited to authorized users.

Payment Security

All payments are processed securely through Stripe, an industry-leading and PCI-compliant payment processor.

  • Credit card details are entered directly into Stripe’s secure environment

  • ParkingPass does not store full credit card numbers

  • Payment tokens are used for transaction processing

This separation significantly reduces payment data exposure risk.

Document & Personal Data Controls

Documents uploaded by residents (such as registration, insurance, or lease documentation):

  • Are stored securely

  • Are not shared with enforcement vendors

  • Are not accessed outside their intended verification purpose

Access to resident documents is limited to:

  • Authorized property management users

  • ParkingPass personnel when required for technical support or compliance review

Documents are used strictly for:

  • Application approval

  • Vehicle verification

  • Compliance with property parking policies

Enforcement & Vendor Access

Enforcement vendors:

  • Do not have access to resident-uploaded documents

  • Rely only on vehicle authorization status (e-permit, license plate, VIN match)

This separation ensures sensitive resident information is not distributed beyond authorized management users.

Policy & Compliance Information

Full details regarding data handling, retention, and privacy practices are available here:

👉 https://www.parkingpass.com/privacy-policy/
👉 https://my.parkingpass.com/data-retention-policy

ParkingPass is structured to provide secure, contract-aligned data handling while giving property teams controlled access to the information necessary to manage their communities effectively.