Guest Pass Registration

Guest passes allow temporary vehicles to park at the property for a limited duration based on the community’s configured parking rules.

Residents can create guest passes directly through their portal. Property managers may also complete the process on their behalf and have the ability to override guest limits when necessary.

How Residents Register a Guest Vehicle

Guest passes can be created from either location:

Option 1: From the Dashboard

• Log in at my.parkingpass.com

• Click the red Register Guest / Rental button at the top of the page

Option 2: From the Left Navigation Menu

• Log in

• Select Guest / Rental Vehicles

• Choose Register Guest / Rental

Guest Pass Options

On the registration screen, users may:

• Create a guest pass

• Invite a guest to register their own vehicle

• Extend an existing guest pass (if permitted by configuration)

To complete registration, the following information is required:

• Country

• State

• License plate number (with confirmation)

• Vehicle make, model, and color

• Start date and time

For future-dated passes, the selected start time will automatically apply through the final day of the pass.

If paid guest parking is enabled, applicable fees are displayed prior to submission.

Property Manager Override Option

When creating a guest pass from a resident account, property managers may use the Override checkbox on the registration page to bypass configured guest limits.

This allows the guest pass to be created even if:

• The resident has reached their guest pass limit

• The guest vehicle is otherwise restricted under standard rules

Overrides apply only at the time of creation and should be used in accordance with property policy.

After Submission

• The vehicle appears in the Active Guest Vehicles section

• A confirmation email is sent with start and end details

• The guest pass activates for the selected time period

Important Notes

• Guest pass limits, pricing, and restrictions are determined by property configuration.

• Override capability is available to property managers during pass creation.

• Refunds are not offered for guest passes that are ended early, or unused.

• Changes to guest configuration may require coordination to ensure alignment with enforcement structure.