The Frequent Violators section shows you who is repeatedly breaking the rules. It's worth a look during your monthly review — filter to the last 30 days and see which vehicles keep coming back — and any time residents raise a complaint about the same vehicle.
For how to open the report, set a date range, and read each section, see Patrol Analytics – Understanding Your Community Enforcement Activity. This article assumes you're looking at the report and asking "what should I do about this?"
What to look for
Vehicles with 3 or more violations in the period.
Escalation patterns — a vehicle that's progressing through warnings, citations, and toward tow eligibility.
Repeat plates that don't match any registered resident or guest (unregistered visitors).
What to do
Identify the vehicle. Click into the violator's record to see whether it belongs to a resident, a guest, or an unregistered vehicle.
If it's a resident, consider a direct conversation. A 90-second call usually solves what five citations can't. Have the violation history in front of you.
If it's a guest's vehicle, talk to the resident who's hosting them. Repeated guest violations usually point to a host who's misusing the guest pass system.
If it's unregistered, the vehicle is operating outside your program. Standard enforcement applies — and if it keeps appearing, it may be a candidate for a tow rather than additional citations.
Document the conversation. If you've talked to a resident about repeated violations, note the date in their record. This protects you if escalation is needed later.
Common Patterns and What They Mean
Same plates keep appearing in Frequent Violators
Direct intervention works better than additional citations at this stage. A conversation is faster than a tow.