ParkingPass uses violation severity levels to reflect how each parking rule is enforced at your property.
Parking rules and enforcement structures are configured during your property's onboarding process. Severity levels are automatically assigned based on how many warnings are configured before enforcement action occurs.
What Violation Severity Represents
Each parking rule is categorized into one of three severity levels:
Light
Moderate
Severe
Enforcement actions may include:
Warning (Warning 1, Warning 2, Warning 3, etc.)
Citation
Boot
Tow
The severity level indicates how many warnings occur before an enforcement action (citation, boot, or tow) is triggered.
How Severity Levels Are Determined
Severity is calculated automatically based on the number of warnings allowed before enforcement:
Severe — Enforcement (citation, boot, or tow) occurs on the first violation with no warnings.
Moderate — One warning is issued before enforcement.
Light — Two or more warnings are issued before enforcement.
If the warning structure of a rule is modified, the severity level will update automatically.
Where to View Violation Severity
To review severity levels:
Open your property in ParkingPass
Navigate to Parking Rules
Locate the rule
View the assigned Violation Severity displayed alongside it
Important Notes
Violation severity is informational and system-generated.
Severity levels cannot be manually edited.
Parking rules were established during onboarding and reflect your agreed enforcement structure.
Modifications to parking rules must be coordinated through ParkingPass Support, as changes may impact contractual agreements with ParkingPass and your enforcement vendor.
Always review the full rule configuration for the most accurate enforcement details.