To add, remove, or correct units at your community, email support@parkingpass.com with the details. Units include apartments, condos, buildings, and addresses. They're part of your community's setup, so ParkingPass Support makes the change.

Before you start

• Changing units can affect resident assignments, vehicle limits, and your enforcement setup. Check the impact before you send the request.

• For many changes at once, prepare a spreadsheet. Include building numbers if they apply, list each unit exactly as it should appear in ParkingPass, and label which units to add and which to remove.

Steps

1. Email support@parkingpass.com.

2. Include your community name, plus the address and building number if they apply.

3. List the unit numbers to add or remove.

4. Describe the change you need.

5. For many changes at once, attach a spreadsheet. This is the preferred way to send large updates.

What happens next

ParkingPass Support reviews your request and updates your units. When needed, Support works with your Account Manager on the change.