Adding or Removing Units on a Property
Units (apartments, condos, buildings, or addresses) are managed at the property configuration level and must be updated by ParkingPass Support. If units need to be added, removed, or corrected, a formal request is required.
How to Request a Unit Update
Send an email to:
Include the following details:
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Property name
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Property address (if applicable)
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Building number (if applicable)
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Unit number(s) to be added or removed
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Clear description of the requested change
Providing complete information helps prevent delays.
Bulk Unit Changes
For large updates (multiple additions or removals):
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A spreadsheet may be attached
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Include building numbers (if applicable)
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Include full unit identifiers exactly as they should appear in the system
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Clearly label which units are being added and which are being removed
This is the preferred method for large-scale changes.
Important Notes
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Unit structure is configured during onboarding.
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Changes may impact resident assignments, vehicle limits, and enforcement structure.
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Updates are coordinated through ParkingPass Support and, when necessary, Account Management.