Adding Additional Property Management Users

Property managers can add additional users to their property’s account to help manage parking activity. These users may include office staff, additional property managers, patrol managers, or patrol staff.

Each user will receive their own login and access permissions based on the role assigned when the account is created.

Once added, the new user will receive a verification email to activate their account and set their password.

Steps to Add a New User

1. Log in to your ParkingPass account.

2. In the left navigation panel, click Users.

3. On the Users page, click the green Add User button in the top-right corner.

4. Enter the required information:

   • Role (determines access level and permissions)

   • First Name

   • Last Name

   • Email Address

   • Phone Number

5. Select the property or properties the user should have access to.

6. Click Create User.

What Happens Next

After the user is created:

• The new user will receive a verification email.

• The email contains a link to confirm their account.

• They will be prompted to create their password.

Once completed, the user will be able to log in and access the properties assigned to them.

Tips

• Make sure the correct role is selected, as this controls what the user can see and do in the system.

• If the new user does not receive their verification email, ask them to check their spam or junk folder.